Shriners Hospitals for Children

Client Type
Not-for-profit, 22-hospital network in North America
 
Objectives
Expand knowledge of donor development initiatives through focused internal communications
 
Help leadership build long-term brand strategies for internal and external audiences
 
Rejuvenate donor recognition program through professionally produced communications
 
Develop internal training and donor development educational materials
 
Build an intranet-based communications portal and content for all internal audiences from executive to volunteer
 
Marketing Strategy
Build consistent, themed internal messaging
 
Help hospital and fraternal leadership articulate their brand strategy "story" for agency partners
 
Manage communications planning to connect passionate donors with the hospitals' mission of helping children in need of specialized medical care
 
Engage internal audiences in the mission through a variety of integrated communications techniques
 
Develop market segmentation strategies and communications for major/planned giving initiative
 
Media Utilized
e-mail
 
Postal Mail
 
Electronic media
 
Collateral material
 
Presentations and educational materials
 
Results
National Director of Donor Development has now successfully positioned an internal campaign message with all constituencies through a precision campaign
 
Strategic planning and infrastructure work is underway with external partners on a North American hospital brand campaign
 
Work continues on a variety of donor development and acknowledgement programs that are displaying growth despite the slowly healing economy
 


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